Hi! We hope you love your new S&H as much as we do, but if you need to make a return for any reason, here's the details:
Items may be returned within 2 weeks of receiving your order.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.
Fine jewelry returns are only accepted on unworn, unaltered and immaculate items returned in original packaging.
Refunds are made to the original payment method. If that is unavailable, we will issue a store credit. Returns may only be made once, items purchased with a store credit are not refundable.
If you've received a damaged or incorrect item, please reach out to us at firstname.lastname@example.org
Simply ship the items you wish to return back to us and include your original order packing slip and return reason. Please note, any shipping fees associated with making returns are the responsibility of the customer and will not be refunded.
Mail your return using your carrier of choice to:
Silk & Honey is not responsible for international shipping fees or lost returns.